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Viserbella | Rimini
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FAQs: Frequently Asked Questions Baia Resort

Faq

Sunny terrace pool, relaxation and blue sky.
Questions and answers
Everything you need to know about your vacation
Are you planning your stay at the Baia Resort and have some questions? Here you'll find the answers you're looking for!
We've gathered most frequently asked questions from our guests to help you discover everything about schedules, payments, rooms, beach, services and much more. Something not clear? Don't worry: our team is always available to take care of your vacation!

Arrival and departure

What are the check-in and check-out times at Baia Resort in Viserbella?

At Baia Resort, check-in is available starting at 12:00 PM, while check-out must be done by 10:00 AM on the day of departure. If you have special requests regarding your travel schedule, please contact the reception: we will do our best to help you, depending on availability.

Does the Baia Resort offer early check-in and late check-out?

Yes, at Baia Resort you can request both early check-in and late check-out. Both services are subject to availability and incur an additional charge. We recommend that you let the reception know before your arrival or during your stay so that we can find the best solution for your needs.

If I arrive early, can I leave my luggage at the hotel?

Yes, Baia Resort offers a free luggage storage service for all guests. You can use this service both on the day of arrival, if you arrive before check-in, and on the day of departure, if you need to leave your luggage at the hotel for a few hours.

How can I get to Baia Resort from the Rimini train station or the airport?

You can reach Baia Resort from the Rimini train station by taking bus no. 4 and getting off at stop no. 23. If you’re arriving by plane, the most convenient option is a taxi, especially if you’re traveling with heavy luggage or children.

Bookings and payments

How can I book a room?

You can book a room at Baia Resort directly through our website by filling out the request form. Alternatively, you can send us a message on WhatsApp or call us at +39 0541 721061: we’ll be happy to help you choose the best option for your stay in Viserbella, Rimini.

What payment methods do you accept?

At Baia Resort, we accept cash and credit cards. The only card we do not accept is American Express. If you have any questions, please contact the reception, who will provide you with all the necessary information.

Is a deposit required to confirm my booking?

Yes, a deposit of €250 per room is required to confirm your booking at Baia Resort. The deposit can only be paid by bank transfer using the account details that will be sent to you upon confirmation.

Can I change or cancel my booking? If so, what are the terms and conditions?

Yes, at Baia Resort you can request to change your booking dates, depending on availability.

  • If cancellation is communicated up to 7 days before the arrival date, the deposit paid may be transferred and used for one future reservation within the following 12 months.
  • In the event of cancellation less than 7 days before the arrival date, or in the case of a no-show, the deposit will be retained as a cancellation fee.

Does Baia Resort offer special rates for groups or events?

Yes, we offer special rates for groups and events. You can check the available offers on our website or contact us directly to receive a personalized quote based on the number of people, the dates of your stay, and your group’s specific needs.

Rooms and apartments

Do the rooms have air conditioning?

Yes, all rooms at the Baia Resort have air conditioning with individual temperature control. This allows you to adjust the room temperature as you wish and enjoy your stay in complete comfort, even on the hottest summer days in Viserbella, Rimini.

How much does it cost to request a room with a sea view?

At Al Baia Resort, you can request a room with a sea view or a room facing the sea for an additional €15 per day. Availability may vary depending on the time of year and the type of room you choose. However, almost all of the hotel’s rooms have a balcony.

Can I request a crib or extra beds in the room?

Yes, we provide both cribs and extra beds for children. Please ask for this service when you book: this will allow us to prepare the room to meet your family’s needs and make your arrival easier.

Does Baia Resort have family rooms or apartments with kitchenette?

For families, Baia Resort offers spacious and comfortable connecting rooms, perfect for sharing your stay without sacrificing privacy. Studio apartments are also available, ideal for those who prefer more independence during their beach holiday.

Are there rooms available for guests with disabilities?

Yes, Baia Resort offers a number of rooms suitable for guests with disabilities. Please note, however, that the showers are not equipped with grab rails. For this reason, we recommend letting us know your specific requirements before booking, so we can check together whether the room is suitable for your needs.

What time are the rooms cleaned?

Rooms are cleaned daily between 9:00 AM and 1:00 PM. During this time, our housekeeping team ensures that every room is kept clean, tidy and comfortable throughout your stay.

Services included

Is breakfast included in the room rate?

Yes, breakfast is included in your stay at Baia Resort for hotel rooms. However, it's not included in the Apartment option, which is designed for guests who prefer more independence during their holiday.

Does the hotel offer free Wi-Fi?

Of course, Baia Resort offers free, high-speed Wi-Fi throughout the hotel. You can use it during your stay to browse the web, work, stay in touch with friends and family, or plan your days in Viserbella.

Is laundry service available during my stay?

Yes, during your stay at Baia Resort, you can request information about the laundry service. The service is provided by an outside vendor and can be particularly useful for longer stays or for families on a beach holiday.

Is pool access free for Baia Resort guests?

Yes, the pool with a hot tub and relaxation area is always included in your stay at Baia Resort. Access is included and free for all guests, whether you book a hotel room or opt for the Apartment solution. The pool is 125 cm deep and is therefore suitable for everyone, both adults and children.

What does the All-Inclusive formula include?

Baia Resort's All-Inclusive option includes full board, draft beverages with meals, and the beach package. The beach package includes 1 beach umbrella and 2 sunbeds from the fourth row onward at Malù Beach 46.

Food & drink

Do you have an on-site restaurant?

Yes, of course! Baia Resort features an on-site restaurant where we serve traditional Romagna dishes prepared with fresh, locally sourced ingredients. During your stay, you’ll enjoy simple flavors, traditional dishes, and a daily commitment to the quality of our ingredients.

Is it possible to request special menus (vegetarian, vegan, gluten-free)?

Yes, Baia Resort also offers gluten-free options, as well as vegetarian and vegan dishes. Please let us know about your dietary needs when you book or during your stay so that we can accommodate your request with the care it deserves.

What time are meals served?

Meal times at Baia Resort are as follows:

  • Breakfast from 7:30 AM to 10:00 AM
  • Lunch from 12:30 PM to 2:00 PM
  • Dinner from 7:00 PM to 9:00 PM

Beach and surroundings

Is the beach included in the stay?

No, beach access is not automatically included with your stay at Baia Resort. However, you can add beach service for a small additional fee: the package includes 1 beach umbrella and 2 sunbeds per room, starting from the fourth row at our partner beach club.

Does the Baia Resort have a private beach or a partner beach?

Baia Resort has a partner beach: Bagno Malù Beach 46, located right next to the property. It’s a very convenient option for guests who want to reach the beach in just a few steps and have sunbeds and beach umbrellas set up for them during their stay.

Is the beach close to the hotel?

Yes, the beach is right next to Baia Resort. The partner beach club, Malù Beach 46, is just a short walk away, and you don't even have to cross the street. You'll easily recognize it by its blue umbrellas.

What can I visit near the Baia Resort?

Baia Resort is a great starting point for exploring Rimini and various destinations in Romagna. From the hotel, you can easily reach Rimini’s historic center, charming villages in the countryside, and amusement parks such as Italia in Miniatura, Aquafan, and Mirabilandia.

Parking and electric car charging

Is parking available? Is it free or subject to a charge?

Yes, the Baia Resort has 3 private parking lots available for a fee near the hotel:

  • a parking lot next to the hotel (€10 per day)
  • one about 100 meters away (€6 per day)
  • a large 8,000 m² parking lot, ideal even for larger vehicles

All parking lots are outdoors, fenced but unattended.

Does Hotel Baia have charging stations for electric cars?

Yes, Baia Resort is a hotel in Rimini (Viserbella) equipped with an electric vehicle charging station located in one of its three private parking lots.

Is the electric vehicle charging service available free of charge?

This service is only available to our guests and costs €0.75/kWh. Thanks to standard connectors, the charging station is compatible with all major car brands.

How far is the hotel with electric charging stations from the Rimini Exhibition Center?

Baia Resort is just a 5-minute drive from Rimini Exhibition Center, making it the ideal choice for professionals travelling by electric vehicle during events such as Ecomondo or Sigep.

More

How does access to the limited traffic zone (ZTL) along the seafront work?

How can I access the seafront ZTL by car? To access the seafront restricted traffic zone (ZTL) by car and reach Baia Resort, please provide your vehicle registration number at check-in. We will issue a paper permit valid for the entire duration of your stay. If you decide to extend your holiday, remember to request a new permit.

Can I rent bicycles at Baia Resort?

Yes, at Baia Resort you can rent bicycles during your stay. The rental fee is €2.50 and allows for a maximum of 3 hours of use. Please ask at the reception for information on availability and how to pick them up.

Can I bring my pet?

Absolutely! Baia Resort welcomes pets for a pet fee of €20 per stay. Pets are allowed in the hotel’s common areas, but are not permitted in the Junior Suites, Deluxe Rooms, or the dining room.

Who can I contact in case of an emergency during my stay?

If you need assistance during your stay at Baia Resort, you can contact the reception during daytime hours. At night, however, you can speak with the night porter on duty at the property.

Where is the nearest pharmacy to Baia Resort?

The nearest pharmacy is Lafarmacia.Viserbella, located at Via Porto Palos 37, right across from the hotel. It’s a convenient and quick option just a short walk from the property, perfect for purchasing over-the-counter medications, baby products, or anything else you might need urgently during your stay in Viserbella, Rimini.

Fiore stilizzato con sfumature rosa e viola, forma semplice e morbida.
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Special offers
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Woman in bikini on sunbed, sunny beach, blue umbrellas, relaxing vibe.
10% Discount

Long stays offer in hotel in Viserbella by the sea

- 10%
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Offer for TECNA Rimini Fair

From 52€ at night per person
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Lively crowd at a fair, movement and connections in a bright environment.
The closest to the Exhibition Grounds

Stay offer for TTG Travel Experience Rimini

From 95€ at night per bedroom
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Lively exhibition, bright lights and crowd moving on blue carpet.

Offer for Ecomondo in hotel in Rimini near the Exhibition Center

From 95€ at night per person
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News

SIGEP: offer for business stays with breakfast included

From 130€ at night per person
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What they say about us
A week in Rimini
(Translated with Google Translate) The hotel is comfortable; the renovated section has beautiful rooms; excellent breakfast, lunch and dinner; the staff are very helpful and friendly.
..Read more
balza1962

A week in Rimini

(Translated with Google Translate) The hotel is comfortable; the renovated section has beautiful rooms; excellent breakfast, lunch and dinner; the staff are very helpful and friendly.

balza1962 - Holiday with friends
12-04-2026
Great view, quiet, good value
(Translated with Google Translate) Spacious, spotlessly clean rooms with a sea view from the balcony – a spectacular sight from dawn to dusk. Swimming pool and bar available. Friendly and helpful staff, generous breakfast. Excellent location, situate
..Read more
Patrizia Negri (patty)

Great view, quiet, good value

(Translated with Google Translate) Spacious, spotlessly clean rooms with a sea view from the balcony – a spectacular sight from dawn to dusk. Swimming pool and bar available. Friendly and helpful staff, generous breakfast. Excellent location, situated on a pedestrianised street, with a pharmacy and shops within easy reach.

Patrizia Negri (patty) - Family holiday
14-09-2025
It's perfect!!!
(Translated with Google Translate) This is my third year going there; I’m actually heading there tomorrow for my week’s holiday... Excellent hotel, excellent service and staff... everything is spotless... the food is excellent and very generous... Gr
..Read more
Rosa Masciulli

It's perfect!!!

(Translated with Google Translate) This is my third year going there; I’m actually heading there tomorrow for my week’s holiday... Excellent hotel, excellent service and staff... everything is spotless... the food is excellent and very generous... Great location and everything you need is nearby... Very convenient... and the price is truly unbeatable... I must have sent a hundred emails to all the hotels in Romagna and beyond, and the best price was always and only at Baia Resort... So I recommend it 100%

Rosa Masciulli - Family holiday
03-09-2025
We recommend this to families with children
(Translated with Google Translate) A wonderful experience at this hotel on the coast of Viserbella. A very nice and comfortable deluxe room. Excellent housekeeping and room hygiene. Attentive staff who were happy to help with any request. Excellen
..Read more
Paolo

We recommend this to families with children

(Translated with Google Translate) A wonderful experience at this hotel on the coast of Viserbella. A very nice and comfortable deluxe room. Excellent housekeeping and room hygiene. Attentive staff who were happy to help with any request. Excellent dining service and high-quality food, with the ever-attentive Lucio taking great care over every detail.

Paolo - Family holiday
30-08-2025
Right from the start, you can sense a genuine care for the guest
(Translated with Google Translate) If you’re looking for a little slice of paradise in Viserbella, the Baia Resort Hotel is the answer that exceeds all expectations. Located just a stone’s throw from the sea, this hotel offers a relaxing, elegant and
..Read more
Nicolas G.

Right from the start, you can sense a genuine care for the guest

(Translated with Google Translate) If you’re looking for a little slice of paradise in Viserbella, the Baia Resort Hotel is the answer that exceeds all expectations. Located just a stone’s throw from the sea, this hotel offers a relaxing, elegant and genuinely welcoming stay. 🛎️ Welcome and hospitality From the very first moment, you can sense a genuine care for the guest. The surroundings are well-maintained, clean and full of details that reflect the beauty of the Romagna coast. The receptionist, Petra, treated us really well 👏 A special thank you to Lucio A heartfelt round of applause goes to Lucio, the true beating heart of the Baia Resort Hotel. His professionalism, infectious friendliness and ability to make every guest feel like part of the family are simply extraordinary. Lucio isn’t just good at his job—he’s the reason we come back, willingly and with a smile.

Nicolas G. - Family holiday
18-08-2025
Always friendly and welcoming
(Translated with Google Translate) The perfect place for anyone seeking peace and a warm welcome. The staff are lovely and the place is always spotlessly clean. It’s incredibly convenient for those who want to head straight out onto the beach. The
..Read more
Giuseppe Negrotti

Always friendly and welcoming

(Translated with Google Translate) The perfect place for anyone seeking peace and a warm welcome. The staff are lovely and the place is always spotlessly clean. It’s incredibly convenient for those who want to head straight out onto the beach. The staff are always on hand to help with any request. A big hello to the Sgamma Ragone family, and to the legendary Luciano.

Giuseppe Negrotti - Family holiday
17-08-2025
Excellent hospitality
(Translated with Google Translate) Rooms with new furnishings, with great attention to detail. Impeccable cleaning service every morning. The buffet food is always excellent and plentiful. The dining room overlooks the sea. Exceptional waiters, att
..Read more
Daniele db

Excellent hospitality

(Translated with Google Translate) Rooms with new furnishings, with great attention to detail. Impeccable cleaning service every morning. The buffet food is always excellent and plentiful. The dining room overlooks the sea. Exceptional waiters, attentive and cheerful. A special mention for Lucio, who is tireless and always on the go. Reasonable prices. Excellent hospitality.

Daniele db - Solo holiday
06-08-2025
We’ll be back, and I’d recommend it!
(Translated with Google Translate) A lovely property on the beach and on the main street. Small swimming pool, with a very cosy sunbathing area. We stayed for a sporting event at an affordable price in the annexe, a separate building opposite the ma
..Read more
Elisabetta Miraglia

We’ll be back, and I’d recommend it!

(Translated with Google Translate) A lovely property on the beach and on the main street. Small swimming pool, with a very cosy sunbathing area. We stayed for a sporting event at an affordable price in the annexe, a separate building opposite the main one. The room was decidedly small for four people – perhaps two at a push – with no balcony and a tiny bathroom with an extractor fan but no bidet, though at least it had been refurbished and had a shower cubicle. Air conditioning provided, but no fridge. Cleaning and linen changes were excellent. The buffet restaurant service was plentiful and appetising; the excellent Lucio, the head waiter, was always attentive to guests’ requests. All the staff were very helpful and courteous. All in all, for sleeping there and spending the day out and about between the pool, the sea and the fair, it went well; we’ll be back and I recommend it!

Elisabetta Miraglia - Family holiday
25-07-2025
Highly recommended, especially for families
(Translated with Google Translate) I stayed there with my daughter, who is almost 6 years old. They catered to my every request and were extremely helpful. The prices were great and the service was excellent, not to mention the convenient location
..Read more
Il Cin official

Highly recommended, especially for families

(Translated with Google Translate) I stayed there with my daughter, who is almost 6 years old. They catered to my every request and were extremely helpful. The prices were great and the service was excellent, not to mention the convenient location right on the beach with everything within easy reach.

Il Cin official - Family holiday
23-07-2025
Just a stone's throw from the beach, with a wide selection of food and drink from breakfast to dinner
(Translated with Google Translate) A relaxing group holiday in a superb seaside location – peaceful, yet within easy reach of a lovely coastal town with a charming pedestrianised street lined with all sorts of shops. Impeccable service from check-in
..Read more
Giovanna Somaruga

Just a stone's throw from the beach, with a wide selection of food and drink from breakfast to dinner

(Translated with Google Translate) A relaxing group holiday in a superb seaside location – peaceful, yet within easy reach of a lovely coastal town with a charming pedestrianised street lined with all sorts of shops. Impeccable service from check-in to the dining room; the beach is right next to the hotel, as is the bar with a swimming pool.

Giovanna Somaruga - Holiday with friends
16-07-2025
All comments

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